Given the way they behave, you’d think mortgage servicers actually flew a pirate flag over their operations.
They cash your check for the mortgage payment, then who knows what they do with it and what they credit it to.
Outside of bankruptcy, screw ups in handling your payments are a breach of the contract between you and the lender. The servicer is the agent for the lender.
Good luck in getting the real story about what’s going on, and call up a miracle to get it fixed.
Because in, or after, a Chapter 13, getting the loan accounting wrong violates federal bankruptcy law. [Read more…]