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What Is Really Scary About Debt Collectors

By Cathy Moran

Debt collectors as sharks?
Debt collectors as sharks?

When I tell a client to stop paying credit cards, they look at me as though I’d suggested they jump into shark-infested waters.

“But they’ll start calling me”, they wail.

“I’ll be sent to collection“.

In their mind, “collection” is a real place, with manacles dangling, barred windows, and water dripping down moldy dungeon walls.

Turns out that it’s not very likely you’ll deal with a debt collector, according to  Lessons on debt collection, published in the San Jose Mercury News. The interviewee was a former president of the California Association of Collectors.

Debt collectors more reputation than fact

Truths about debt collection:

  • Only 6 % of consumer debt is turned over for collection
  • The rate of collection on those accounts is 13%, down from 17% two years ago
  • One half of 1% of the people turned over to collection are sued

The weapons of a debt collector are mostly psychological: all that a phone call can REALLY do is attempt to get you to write a check.

If you don’t pay them, the collector has to either continue psychological warfare, give up, or sue.

As the article pointed out, lawsuits on consumer debt are relatively rare.

Know what’s important to you

The scariest thing about debt collectors is that they get you looking at the wrong thing.

They want you laser focused on solving their problem with an unpaid bill.

Your focus has to be broader:  what does the whole of your financial life look like?

Don’t let your priorities be distorted by collection calls.  Be clear about paying the important bills first.

Don’t let a credit card collector on the phone convince you that it is more important to pay him than paying taxes or family support. Tax agencies and custodial parents can summon the power of the government to take your money if you ignore those debts.

My pitch to clients is to move beyond worrying about the debt collector and start looking for big picture remedies.

Look for a plan that improves the your balance sheet, not necessarily your credit score.

Because, you want to sleep at night and retire in comfort.

More

14 Steps for Negotiating with a Debt Collector

My Universal Formula for Settling a Debt

The Truth About Being Taken To Court

Image courtesy of Flickr.

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Filed Under: Consumer Rights, Debt Collection Rights

About Cathy Moran

I'm a veteran bankruptcy lawyer and consumer advocate in California's Silicon Valley. I write, teach, and speak in the hopes of expanding understanding of how bankruptcy can make life better in a family's future.

Comments

  1. Kriss Law Bankruptcy Attorneys says

    August 24, 2011 at 12:30 pm

    Your article provides a humorous look at the idea of the big scary debt collector. It’s great that you help clients put collection calls in perspective and educate them about the best strategies to help them bounce back from tough financial situations.

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Soapbox is a companion site to Bankruptcy in Brief, where I try to be largely explanatory and even handed (Note I said “try”).

Here, I allow myself to tell stories and express strong opinions. We dig deeper into how to consider bankruptcy and navigate a bankruptcy case.

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Bankruptcy specialists for individuals and small businesses in the San Francisco Bay Area

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